Make sure CloudFiler has been deployed to your staff

When you first gave CloudFiler permission to connect to Exchange, you may have only made it available to a selection of staff, so the day before the training be sure to add them as it can take Microsoft 24 hours to propagate the changes.

You can add/remove users via the 365 Admin Center: Controlling who can use CloudFiler

We recommend that where possible, you deploy to the entire organisation to avoid you having to manually add and remove users as they leave and join the business.

Advise your staff to install Microsoft Outlook on phones and tablets

During the training, your staff will be shown how to use CloudFiler on their phones and tablets, but it will only work if they have downloaded Microsoft Outlook from the App store and have added their business email account to it, so let your staff know to do this before the day of the training.

Did you deploy the Hub to everyone?

Double check that you have rolled out the Hub to all staff - Installing the Hub 'DORMANT'

Congratulations - it may have looked like a lot of steps but most were quick and easy, and you now have a fully working system - we hope you enjoy it!

What next...

Over the coming months you may need to: convert old data and import it, re-path locations, compact folders, etc., we have lots of ways that we can help, so take a peek at Managing your system / Additional tools