Microsoft Outlook

CloudFiler is a Microsoft Outlook 'web add-in' which works with Outlook 2013 through to Microsoft 365 and 'New Outlook'. 


 Through to...

Server requirements

Outlook must be connected to a Microsoft Exchange on-line server.

The Standard product does not require installation of any software, either on your file servers or on Exchange; you will however need to give permission for Exchange to connect to our services.

Local machine

There are no specific requirements for the Add-in.


There are no special requirements - see this FAQ

Optional Tools

These optional tools have the following requirements:

  • Shell Extension -  target machines require a minimum of .Net 4.7.2 installed.
  • Prompt To File - target machines require a minimum of .Net 4.7.2 installed.
  • File System Sync Service - target machines require a minimum of .Net 4.8 installed.
  • Bulk Uploader - target machines require a minimum of .Net 4.6.1 installed.

Supported platforms

The Add-in works with Outlook on the following platforms:

  • P.C.'s and tablets running Microsoft Windows 
  • Macs
  • iPhones & iPads
  • Android phones and tablets
  • Outlook in a browser (all browsers supported by Microsoft)

NOTE: As shown in the table below, some features are not supported on all platforms. Please also be aware that Microsoft Outlook is not supported on legacy versions of iOS and Android.

Also note that Microsoft ceased support of Office 2013 on 11th April 2023

Compatibility Matrix

Microsoft 365

Outlook 2019 & 2021

Outlook 2013 & 2016

 Exchange Online

 Exchange on-prem hybrid

 Exchange on-prem 2016 & 2019

 When composing emails, suggested locations will not be offered.

 Contact us to discuss options.

Nearly ready to get started?

Take a look at what you need to do to Enable CloudFiler on Exchange Online, then visit our web site to see the licensing options