Under normal circumstances the CloudFiler icon should appear when you are working with Outlook in a browser or in 'New Outlook'.


If you can't see it. The first thing to do is select the triple-dot menu '...' and you should find it on that list.


Clicking the icon should then display the CloudFiler menu of filing locations.




Outlook sometimes displays the 'Waffle menu' instead, so if that does not work look for the waffle icon in the header of the preview window and pick it:

 


NOTE: New Outlook and Outlook Web Access can fail to remember the pinned state of add-ins. So even though you have pinned it, when you next run Outlook the add-in has gone. If that happens just follow the steps above to re-enable it.