What is the hub, what does it do, and where to install it

The CloudFiler Hub is a desktop companion that streamlines setup and maintenance, reducing the burden on IT teams by delivering up-to-date versions of CloudFiler Apps to user-users, removing the need for manual software roll-outs or updates. You will typically install it on each user’s computer.


System Requirements


  • Operating System: 64-bit Windows (MacOS version is planned but not yet available)
  • Runtime: Requires the .NET Desktop Runtime 8


Where can I find the installer?

The installer is available on the same webpage as other CloudFiler installers. You should have received a link to this page previously. If you can't locate it, please contact our support team.


Consider setting it to be dormant if remotely deploying to many users

If you have many users, you can deploy the Hub remotely but dormant, so that when you are ready, you can instruct your staff to sign in: Installing the Hub silently


Authenticating via the Hub

The Hub provides security authentication via Entra for CloudFiler's Apps, so whereas earlier versions of our Apps required license files or tenant keys, the new versions don't require any separate authentication.


Don't deploy it without letting users know what to expect

The Hub to users to authenticate, so be sure to let them know what to expect - we suggest that you email them with one or more of these screen shots so that they know what's coming.



If the user has multiple email accounts the Hub will attempt to select their business account, but users may need to alter the selection.




Upon logging in, the Hub will confirm authentication and will automatically close.


New users will need to accept the End User Licence Agreement

This agreement is required for Data Protection reasons. CloudFiler approves the user based on whether they have an email account on your business domain, so it asks Outlook for the user's email address, however if they have multiple email accounts mounted in Outlook, our systems receive a list of email addresses and CloudFiler just checks whether one of them is valid. As there could be personal accounts in the list such as a private Gmail account, we are legally required to ask for the user's approval to receive that information.




The Hub provides the right tools to each user

Once authenticated, and wherever they log in, the Hub downloads the latest tools that have been provisioned for that user. 

Those with Admin rights and those that have been assigned to the CF Admin group will receive access to the Add Location, Location Manager and Bulk Importer tool.

Fine-grained software distribution controls are planned for future releases.


Signing in

Users will need to sign in. It will initially be one of the hidden icons: 


See further details on Signing into the Hub